NCA outlines punitive actions against unregistered SIM Cards effective September, 5

SIM cards
SIM cards

The National Communications Authority (NCA), Ghana has outlined punitive actions to be taken against unregistered SIM Cards effective 5th September, 2022.

In a letter signed by the Director-General of NCA on the directives of punitive actions for unregistered SIM Cards to operators said, the ongoing SIM Cards registration exercise will end on 30th September, 2022 as scheduled.

According to the NCA, the punitive measures were discussed in a meeting held on 3rd August, 2022 following complaints and suggestions from the Telecommunications and a subscribers.


After a comprehensive review and with approval of the Honourable Minister for Communications and Digitalization, Ursula Owusu-Ekuful, the NCA has classified the punitive actions under two categories for implantation.

NCA further explained that, the some of the punitive measures will be implemented starting from Monday, 5th September, 2022 while the second punitive measures will be effective after 30th September, 2022.

Punitive actions for No Sim Cards Registration effective 5th September, 2022

1. Re-routing of all outgoing calls to IVR (for a message to be played), before all calls go through everyday.

2. Outgoing calls and Data Services for a sequential batch of numbers blocked for 48 hours (2 days) once a week on rotational basis.

Measures for effective implementation of the punitive actions on unregistered SIM CardsĀ 

According to NCA, MNOs shall divide the unregistered SIMs into five (5) batches for the purpose of implementing this punitive measures.

These measures shall exclude blocking of SMS to give defaulting subscribers the opportunity to initiate registration if they so wish.


Subscribers who fully register their SIM Cards within the period they have been blocked will only be unblocked by the MNOs after the 48 hours to avoid the MNOs tampering with their systems intermittently.

The above actions shall be taken by Airtel Tigo, Glo, MTN, and Vodafone operators.

Punitive actions for No Sim Cards Registration effective 30th September, 2022

NCA has directed that:

1. All unregistered SIM Cards of the MNOs (No registration attempt and stage 1 only) should be blocked after 30th September, 2022.

2. All unregistered SIM Cards of the BWAs should be blocked after 30th September, 2022.

These actions according to the NCA will be fully implemented by the following operators; Airtel Tigo, Glo, MTN, Vodafone, Telesol, Surfline and Busy.

In the NCA’s letter to operators dated 2nd September, 2022 on directives on punitive actions for unregistered SIM Cards, the following actions have been taken as well.

1. MMOs are to liaise with the Electricity Company of Ghana, Ghana Water and other service providers to ensure that, their data only SIMs are registered duly.

2. MNOs are to configure their systems to facilitate the use of passports for non-resident Ghanaians until 31st December, 2022.

3. MNOs shall put disconnected SIMs Cards in a holding category and current subscribers of these SIM Cards shall be given six (6) months to register their SIM Cards, failing which these numbers will be churned by the MNOs.



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