The National Petroleum Authority (NPA) has shut down the operations of the Shell Filling station at Adomi Bridge (Atimpoku) in the Eastern Region for selling water-laced petroleum product to unsuspecting Customers.
Following a widely circulated video on social media and subsequent complaint made to the Authority on 29th August, 2022 about a suspected contaminated fuel purchased at the aforementioned retail outlet, a team from the Eastern Regional office of NPA was
immediately dispatched to ascertain the veracity of the report.
The team immediately undertook a water content presence test and a dip into the well of the outlet indicated the presence of water
Management of Vivo Energy in a letter addressed to the Authority posited there was water ingress into the underground Super tank after a heavy downpour in the area which was corroborated by the investigative team sent by the Authority.
However, a sample has been sent to the head office laboratory for further investigations with other segments going for forensic audit at the Ghana Standards Authority.
NPA wishes to assure all impacted customers whilst investigations are still ongoing that, the NPA’s remedial action would be for the station to fix the affected vehicles and compensate the customers.
According to NPA, while they applaud the gesture of the customer who filmed the incident and shared on social media, they will encourage consumers of petroleum products to immediately call the NPA hotlines 054500611/0545006112 or file the complaint on the NPA website
www.npa.gov.gh immediately a suspected adulterated product has been purchased.
The customer should report within 48hours any delay after 48 hours risks the loss of evidence. The petroleum product in question could have been sold out or co-mingled with fresh like product.