Internet Services to be fully restored within five Weeks -NCA

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Undersea cable

Undersea cable

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The National Communications Authority (NCA) released an update informing the general public that internet services will be fully restored within five (5) weeks.

The release issued by the NCA dates Saturday, 16th March 2024 has it that the Authority held a face-to-face meeting with all four (4) subsea cable landing service providers (ACE, MainOne, SAT-3, and WACS); and the three (3) mobile network operators (AT, MTN and Telecel).

The meeting was attended by the top management of the above providers and operators to receive updates and to discuss the way forward.

Further, it was stated that the Mobile Network Operators (MNOs) and subsea cable landing service providers will continue to work with their international partners in the sub-region to progressively add more capacity for data services as they become available.

“The subsea cable landing service providers have remotely identified the approximate locations of the damage and have made preparations to dispatch repair vessels to the location for physical assessment and restoration,” NCA details on the locations of the damage caused.

READ ALSO: JUST IN: Ghana Chamber of Telecommunications explains reason behind internet service challenges

“Based on the above, the subsea cable landing service providers have indicated an estimated time frame of a minimum of five (5) weeks for full-service restoration from the time the vessels are dispatched to the various locations.”

The NCA said they recognize the impact the disruptions have had on economic, academic, and social activities therefore, they assure the public of its commitment to continue collaborating with relevant stakeholders.
“We expect some improvement in data services in the coming days while the operators work around the clock to restore full connectivity.”

The NCA encourages MNOs, Internet Service Providers, and all other providers to actively participate in the operations of the Ghana Internet Exchange (GIX) in order to ensure an efficient local content delivery and a seamless Internet traffic exchange locally.

Finally, they concluded that “New developments will be communicated when available.”

SOURCE: Coverghana.com.gh

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